Bisatumbuh

E-commerce Activation

Marketplace
Operations

Run your store with precision, not guesswork. From listing to campaign execution, we handle the day-to-day so you can focus on growing the business.

Store setup, campaign ops & store health tracking
Product listing & pricing sync across platforms
Marketplace advertising & promo calendar execution
Bi weekly, monthly, quarterly performance report and actionable insights

Customer Service

Turn post-purchase moments into long-term trust. We manage after-sales communication to ensure every buyer interaction—across chat, complaints, and feedback—supports retention and satisfaction.

Chat, inquiry & complaint handling
SLA tracking and escalation resolution
Return & refund coordination
Monthly insight reports to improve operations and content

Data & Reporting

See what’s working—and what’s not. We track, visualize, and analyze your store’s performance to help you improve faster.

Near real-time dashboards & weekly reporting
Campaign ROI and growth trendline
SKU-level sales audit and stock health tracking

What he says about
Bisatumbuh

Rangga Mahesa

Digital Marketing Lead
- Syngenta Indonesia

“

Agile, collaborative mindset and tailored services helped our commercial business on E-commerce deliver the best growth ever this year in terms of both topline growth and profitability. Bisatumbuh exceeded my expectations, their strategic approach and GTM model on E-commerce landscape proved me that even in the niche industry I’m working on, they can still deliver outstanding result!”

What she says about
Bisatumbuh

Kristie Djuarsa

Country Digital Commerce Head for Indonesia
- Haleon Group Indonesia

“

Collaborating with Bisatumbuh has brought remarkable results for Sensodyne Indonesia. Through strategic partnership and optimal support, we have achieved an impressive revenue growth increase of 1,570%. This achievement aligns with our shared spirit to grow and thrive together. Thank you, Bisatumbuh — true to your name, may we continue to grow together!